Privacy Policy

Last updated: 26th of July, 2026

At Surfhouse Boavista, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Informations We Collect

We may collect the following types of personal informations :

Full name
Email address
Phone number
Country of residence
Booking details
Information you provide through our contact form
Payment information (processed securely by our payment provider; we do not store your payment card details)
Technical information such as your IP address, browser type, device information, and pages visited on our website

2. How We Use Your Information

We use your personal information to:

Respond to your enquiries
Process and manage your reservations
Communicate with you before, during, and after your stay
Improve our website and services
Comply with legal and regulatory obligations
Prevent fraud and maintain the security of our website

We only collect the information necessary for these purposes.

3. Legal Basis for Processing

Where applicable, we process your personal data based on one or more of the following legal grounds:

Your consent
The performance of a contract (such as processing your reservation)
Compliance with legal obligations
Our legitimate interests in operating and improving our business

4. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only when necessary with trusted third parties, including:

Payment service providers
Booking platforms
Website hosting providers (such as Wix)
IT service providers
Public authorities where required by law

All third parties are required to protect your information appropriately.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal obligations.

When your information is no longer required, it will be securely deleted or anonymised.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of data transmission over the internet is completely secure.

7. Your Rights

Depending on the laws applicable to you, you may have the right to:

Access your personal data
Correct inaccurate or incomplete information
Request the deletion of your personal data
Restrict or object to certain processing activities
Withdraw your consent where processing is based on consent
Request a copy of your personal data in a portable format

To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

For more information, please refer to our Cookie Policy.

9. Third-Party Websites

Our website may contain links to external websites, including booking platforms and social media.

We are not responsible for the privacy practices or content of these third-party websites.

10. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children without the consent of a parent or legal guardian where required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or the way your personal information is handled, please contact us:

Surfhouse Boavista
Address: Riba d'Alto, Sal Rei, Boa Vista
Email: surfhouseboavista@gmail.com
Phone: 5921822